Privacy Policy for WhatsApp Business Integration

 

Privacy Policy for WhatsApp Business Integration

we respect your privacy and are committed to protecting the personal information you share with us when you communicate through WhatsApp. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us via WhatsApp Business.

1. Information We Collect

When you message us through WhatsApp, we may collect:

  • Your name (as shown on WhatsApp).

  • Your phone number.

  • The content of your messages, including text, images, documents, or voice notes.

  • Technical details such as time of communication and message status.

2. How We Use Your Information

We use this information to:

  • Respond to your inquiries and provide customer support.

  • Share updates about our products or services.

  • Improve our communication and customer experience.

  • Ensure compliance with Meta’s WhatsApp Business policies.

3. Data Sharing

We do not sell or rent your personal information.
We may share your data only in these cases:

  • With service providers who help us operate our WhatsApp integration (e.g., WhatsApp Cloud API via Meta, automation platforms like n8n).

  • If required by law or to protect our legal rights.

4. Data Storage and Security

  • Your WhatsApp messages are processed securely through Meta’s WhatsApp Cloud API.

  • We apply technical and organizational measures to prevent unauthorized access, disclosure, or misuse of your data.

  • We retain your messages only as long as necessary for customer service or legal obligations.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent to receive marketing messages.

  • Contact us for any privacy-related concerns.

6. Third-Party Services

Our WhatsApp integration relies on Meta (Facebook) services. Use of WhatsApp is subject to WhatsApp’s Privacy Policy.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 Email: iamzeeshankhan69@gmail.com
📞 Phone: +966537995629

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